(510) 859-4718 customersupport@namw.org

Policies and Procedures at the National Association of Memoir Writers

Payment for membership is for one year, non-refundable after you sign up. If you have a coupon, please hit “apply” to activate the discount. We can’t manually change the membership fee once you have signed up. After you are registered as a member, you will receive a password and login, and you will have immediate access to the many resources within the membership area at NAMW. Within 4-6 weeks, you will receive a package with more membership materials via post. All of the membership benefits and resources are listed on the membership site. If you have technical problems with your membership, please contact customersupport@namw.org.

Registration for workshops is payable by credit card or Paypal. We accept Visa, MasterCard and Paypal. Registration is not considered final until payment is received. If you are on a payment plan, no refunds are made on the original payment plan after week 2. Credits toward unused workshops (see: Drop/Add, below) expire after six months.

Drop/Add Credit/Refund policy: If a student withdraws one week or more before the start of the term, a cash refund may be requested and will be subject to a $50 administrative fee. 100% credit toward a future workshop is made when it’s dropped within the first week of the term.

50% credit is given for classes dropped during the 3rd week of a 9-week workshop. No credit is given after the 3rd week. No cash refunds are made. Assuming space is available, students may add a workshop in the first week of the term.

Registration for all workshops is closed no later than the end of the second week of the term.